Effective date: Oct 28, 2025

These Terms of Service (“Terms”) govern your access to and use of the website nonnaenergia.it, related pages, and any purchases of Nonna Energia products (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1) Who we are

“Nonna Energia” (the “Brand”) is the brand under which we produce and sell our almond-based spreads and related products. Legal entity: Smartimede di Fabrizio Sciuto · Address: Piazza Scammacca, San Giovanni La Punta, Catania · Email: nonnaenergia@gmail.com · Phone: +39 342 84 65 183.

2) Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase via the site. If you are under 18, you may only use the Services with the involvement and consent of a parent or legal guardian.

3) Use of the Services

You agree to use the Services only for lawful purposes, not to disrupt or overload our systems, and not to engage in any activity that could harm the Services or other users (including automated scraping, reverse-engineering, or attempts to gain unauthorized access).

4) Products & information

We strive to present product information (ingredients, nutrition, allergens) accurately and to keep it up to date. However, minor variations may occur (e.g., batch-to-batch differences). Always read the label on the jar you receive. Images are illustrative.

5) Orders, pricing, and payments

By placing an order, you offer to purchase products under these Terms. We may accept or refuse an order at our sole discretion (e.g., suspected fraud, stock limits). Prices are shown in EUR and may change at any time. Applicable taxes and shipping costs are displayed at checkout. Payments are processed by secure third-party processors; you agree to their terms when you pay.

6) Shipping & delivery

We ship to the destinations indicated at checkout. Delivery times are estimates and are not guaranteed. Title and risk of loss transfer to you upon delivery. Please check your address details carefully before submitting an order.

7) Returns & refunds

We want you to love your jar. That’s why we offer a simple, customer-friendly refund. If you’re not satisfied, see our dedicated policy here: Money-Back Guarantee. EU consumer rights (including withdrawal rights where applicable) may also apply depending on your country—nothing in these Terms limits your statutory rights.

8) Subscriptions (if available)

If you choose a “Subscribe & Save” option (when offered), you authorize recurring charges on your selected schedule until you cancel. You can pause or cancel in accordance with the subscription settings shown at checkout or in your account. Price changes will be notified in advance.

9) Accounts & security

If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

10) Health, nutrition & allergens

Our products contain tree nuts (almonds). If you have allergies or medical conditions, consult your healthcare professional before use. Content on the site is for educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Do not ignore or delay seeking professional advice because of information you read here.

11) Athletic performance disclaimers

While many customers enjoy using Nonna Energia around training, results vary. Nutrition is individual and context-dependent; always trial foods in training before competition. Nothing on the site constitutes a promise of specific performance outcomes.

12) Intellectual property

All content on the Services (text, images, graphics, trademarks, logos, product names, and the “Nonna Energia” brand) is owned by us or our licensors and is protected by applicable laws. You may not copy, reproduce, distribute, modify, or create derivative works without our prior written permission.

13) Reviews & user content

If you submit reviews, photos, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and adapt that content for marketing and service operation purposes. You represent that you own or control all rights in any content you submit and that it is accurate and lawful.

14) Promotions & bundles

From time to time we may run promotions, bundles, or discount codes. Each promotion may have specific rules or expiry dates and cannot be combined unless stated otherwise.

15) Third-party links

Our site may link to third-party websites or services. We are not responsible for their content, policies, or practices. Access them at your own risk and review their terms and privacy policies.

16) Warranty disclaimer

To the fullest extent permitted by law, the Services and all content are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. This does not affect any product guarantees expressly stated (e.g., our Money-Back Guarantee) or your statutory consumer rights.

17) Limitation of liability

To the extent permitted by law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the Services or products. In any case, our total liability shall not exceed the amount you paid for the product(s) giving rise to the claim. This clause does not limit liability for death or personal injury caused by negligence or for fraud/fraudulent misrepresentation, where such limitations are not permitted by law.

18) Indemnification

You agree to indemnify and hold harmless the Company and its affiliates, officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your violation of these Terms or misuse of the Services.

19) Governing law & jurisdiction

These Terms are governed by the laws of [Italy / Sicily]. Any disputes will be subject to the exclusive jurisdiction of the courts located in [Catania / Sicily], without prejudice to mandatory consumer protection rules and jurisdiction in your country of residence where applicable.

20) Changes to these Terms

We may update these Terms from time to time. The latest version will be posted on this page with the “Effective date” above. Continued use of the Services after changes constitutes acceptance of the updated Terms.

21) Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

22) Entire agreement

These Terms, together with any policies referenced here (e.g., Money-Back Guarantee, Privacy Policy), constitute the entire agreement between you and the Company regarding the Services.

23) Contact

Questions? We’re here to help. Email: nonnaenergia@gmail.com · Phone: +39 342 84 65 183.

Note: This page is a general Terms template and does not replace legal counsel. We’ll refine details (entity, address, jurisdiction, EU withdrawal info) as we finalize operations.